Every vendor builds the track. Ask who runs the centre.
India has capable contractors who deliver automated test tracks and hand over the keys. DigiChalak delivers the track too — civil works included — and then stays: live vehicle tracking, statutory forms, attendance gates, audit packs, updates when the rules change. Here's the honest capability-by-capability comparison.
Two models, one decision
The question isn't who can pour concrete or mount cameras — several vendors can, and so can we. The question is what's still working for you on day 400.
Typical turnkey contractor
Build & hand overSurveys the site, executes civil works, installs sensors and cameras, commissions the system, trains your staff — and hands over the keys. Support continues as an AMC: you raise a ticket, they fix the hardware.
The engagement peaks on inauguration day.
DigiChalak
Build, run & keep runningEverything on the left — survey, civil works, full instrumentation — plus the operating system: live track map, automated scoring and Form 5B, biometric attendance gates, syllabus tracking, learner app, evidence vault, and compliance updates as a subscription.
The engagement starts working hardest after inauguration day.
Capability by capability
"Typical turnkey contractor" describes the model, not any one company — scopes differ, so verify each line against the actual contract in front of you.
| Capability | Typical turnkey contractor | DigiChalak |
|---|---|---|
| Track civil works — surfacing, gradient ramp, markings, manoeuvre bays | Included | Included |
| Track instrumentation — cameras, RFID, RTK-GNSS, sensors, boom barriers | Included | Included |
| Live track map — every vehicle's position, speed and zone in real time, from any device | Varies by contract | Included |
| Automated test scoring with tamper-proof, hash-chained video evidence | Varies by contract | Included |
| In-cabin AI proctor — face-match, phone-use and impostor detection | Usually not included | Included |
| Rule 31J syllabus engine with the 85% biometric attendance gate | Usually not included | Included |
| Statutory forms generated and signed — 5B, 14, 15, 12A/13A filings | Usually not included | Included |
| Learner app — bilingual, UPI fees, WhatsApp updates, theory practice | Usually not included | Included |
| Owner, multi-centre and state-authority dashboards | Varies by contract | Included |
| Five-year evidence vault, audit pack in one click | Usually not included | Included |
| Compliance updates when MoRTH rules change | Usually not included | Included |
| Post-launch model — who answers on day 400AMC ticket vs dedicated success manager with SLA | Varies by contract | Included |
If a line item matters to your accreditation, get it in writing — whoever you buy from. Rule 31G suspensions almost always start with a record gap, not a hardware failure.
Nine questions to ask any vendor
Take this list into every sales meeting — including ours. The answers separate a track project from a running centre.
Who generates Form 5B the moment a candidate passes?
If the answer is "your staff prepares it from the records", you've bought a track and kept the paperwork.
Where is the 85% attendance gate actually enforced?
A paper register can't block a test. Software connected to biometric attendance can — and that's what the auditor checks.
Can I watch every vehicle on the track live, right now, from my phone?
Live tracking is the difference between supervising a centre and hearing about it later.
What stops working the day the installation team leaves?
Ask for the list in writing. Handover scopes shrink under questioning.
When the rules change, who updates the system — and at what price?
Compliance is a moving target. A one-time project meets today's rules; a subscription meets next year's.
How does a trainee book, pay and track progress?
An app with UPI and WhatsApp updates fills batches. A counter queue doesn't.
Show me the audit pack. How long did it take to produce?
One click and it's current, or three days of collation — this is where accreditations survive or don't.
What happens when the internet goes down mid-test?
Edge-first systems keep scoring and queue the evidence. Cloud-only systems stop the batch.
What exactly do I pay after year one?
AMC, licence, support, updates — get the full recurring picture from every vendor, not just the build quote.
Comparison questions
Aren't turnkey contractors and DigiChalak just the same thing?
We already have a track from another vendor. Does this page mean we start over?
Do you genuinely execute civil works yourselves?
Why does the operating layer matter more than the track?
See both halves in one demo
Thirty minutes: the track build approach, then the live dashboard actually running a centre — live map, scoring, forms, audit pack. Bring your hardest questions from the checklist above.